Recurring schedules and routes for window cleaning companies
Regulars come back onto the calendar on their own cycle, get a "we're coming Tuesday" message from your company the day before, and the week's route is laid out in driving order.
Repeat customers are the business, and they slip away quietly
Window cleaning lives on regulars: the house every eight weeks, the storefront every month, the office every quarter. Keeping track of who is due when usually means a spreadsheet, a paper book or the owner's memory. Each week somebody works out who is coming up, messages them, and arranges the stops so the van is not crossing town twice.
The customers who cause trouble are not the ones who complain. They are the regulars who quietly stopped booking. Nobody notices that a twelve-week customer is at sixteen weeks until they have already found someone else, and a customer you lose that way rarely tells you why.
How it works, step by step
Each regular's cycle
Every regular has their cycle, every four, six, eight or twelve weeks, and the date of their last clean. Their next visit is worked out from that.
A "we're coming" message
Each customer on tomorrow's route gets a short message from your company with the day and the time window, in wording you write once.
The route in driving order
That day's stops are laid out in driving order from the shop, so the crew works through them instead of zig-zagging.
Regulars past their cycle
A regular who has gone past their usual cycle with nothing booked is flagged at the top, so you can check in or put them on a route.
Click through it yourself
The demo runs a made-up company, Clearview Window Cleaning, with eighteen sample regulars and five working days. Pick a day to see its stops in order on a sample map and the message each customer gets. Mark a stop cleaned and see when that customer comes back. Check in with a regular who has gone quiet, or put them on a route and watch it re-order itself.
Sample data. Every name, job and number in the demo is made up. Nothing is saved and nothing is sent.
Built for one trade, on purpose
Questions people ask
How is the driving order worked out?
From the addresses on that day's route, starting and ending at your shop. The demo uses a simple nearest-stop order on a sample map. A real setup uses real addresses and road distances.
Can a customer move their visit?
Yes. The day-before message says to reply if the day does not work, and moving them is one change on the calendar. Their cycle carries on from the day they were actually cleaned.
Text or email?
Either. Email is the simple version. Texts need the customer's consent and cost money per message, which we go over before setting it up.
What does flagged mean?
A regular whose usual cycle has passed with no visit booked. They show at the top with how many days past their cycle they are, so you can reach out before they book someone else.
Is this a finished product?
It is a working demo with sample data. A real setup is built around your company: your name, your wording and your jobs. It is scoped and priced before we start.
One tool per trade
Want this for your company? Tell us how you work now.
Send a note or call Jack, a person, on (248) 387-9610. You will hear what the setup takes and what it costs.