Tools · Visit reports

Pool service visit reports for pool maintenance companies

Your tech enters the readings and a photo at each stop, and the pool owner gets a short report from your company: chlorine, pH, what was added and the clean pool.

Visit reportsample data
ChlorineIn range
pHIn range
Added1 gal chlorine
PhotoThe clean pool
The problem

The customer never sees the visit, so they wonder if it happened

Weekly pool service mostly happens when nobody is home. The tech tests the water, adds chemicals, skims, brushes and leaves. From the owner's side, all they see is a pool that looks fine or does not, and a bill at the end of the month. When it turns green after a storm, the first question is whether anyone came at all.

The readings usually exist somewhere: a log sheet in the truck, a note on a phone, the tech's memory. But when a customer says the water looked off two weeks ago, pulling up what was tested and added on that visit, and showing them, is hard. Without a record the conversation becomes your word against theirs.

What the tool does

How it works, step by step

01
At each stop

Readings and a photo

The tech enters chlorine, pH and alkalinity, what was added and what was done, and takes a photo of the pool before leaving.

02
Straight after

The owner gets a report

A short report from your company: when the visit was, the readings with a note on whether each is in range, what went in, what was done and the photo.

03
Kept for every pool

The history by date

Every visit is saved under that pool. Filter by pool and date to see every reading and photo, with anything out of range marked.

04
When questions come

Answer with the record

When someone says the water looked off, pull up the visits for that pool and show them exactly what was found and done.

Try the demo

Click through it yourself

The demo runs a made-up company, Blue Lagoon Pool Service, with five sample pools and a few weeks of visits. Change a reading and the owner's report updates beside it, with anything out of range marked. Add your own photo if you like; it stays on your device. Save the visit, then open the pool history and tap any visit to see the report that owner got.

Sample data. Every name, job and number in the demo is made up. Nothing is saved and nothing is sent.

Who it is for

Built for one trade, on purpose

Weekly pool maintenance and cleaning routes where the tech is at the pool and the owner is not.
HOA and community pools where a board or manager wants a record of every visit and reading.
Not for: telling your techs how to balance a pool. The target ranges are settings you choose; the tool records and reports what was done.
What it costs. Tools on our pricing page start at $50 a month plus $150 to $250 to set up, depending on the tool. The exact price for this one is set on a short call, before anything is built.

Questions people ask

Which readings does it record?

The demo records free chlorine, pH and total alkalinity, plus what was added. A real setup can add the readings you take now, like stabilizer, salt or calcium hardness.

Who sets the target ranges?

You do. The ranges in the demo are sample settings. Whatever your company works to goes in once and every report uses it.

Text or email?

Either. Email is the simple version. Texts need the customer's consent and cost money per message, which we go over before setting it up.

Does the tech need a special app?

No. It runs in the phone's browser, the same way the demo does, and the photo comes from the phone's camera.

Is this a finished product?

It is a working demo with sample data. A real setup is built around your company: your name, your wording and your jobs. It is scoped and priced before we start.

Want this for your company? Tell us how you work now.

Send a note or call Jack, a person, on (248) 387-9610. You will hear what the setup takes and what it costs.