Industries · Electricians

Software for electricians, from the burning smell to the inspection date

Some calls to an electrician are emergencies, some are a panel upgrade someone has been thinking about for a year, and a few are dangerous. Halo answers in your company's name, sends real danger to 911 first, rings you for the urgent ones, and takes the project leads properly.

Ask about yours Hear Halo answer
Lead lands as a notificationexample
JobEV charger, detached garage
Panel100 amp, caller unsure
Next stepSite visit booked Thu 9:00
PhotoAsked to upload on your site
The problem

Safety calls and sales calls on the same line

An electrical contractor's phone mixes three kinds of call. A sparking outlet or a burning smell, where the right first answer is to get out and call 911. A whole-house outage, which may be yours or may be the utility's. And the projects: panel upgrades, EV chargers, generators, remodel wiring, where the homeowner is shopping and the first company to take them seriously usually wins.

Each needs a different answer, and on a job site, nobody is free to give any of them.

Where it costs you

The moments that lose the work

The dangerous call. Burning smell, sparks, a downed line. The caller needs to hear 911 or the utility first, clearly, before anything about booking. Halo's rule for active danger is exactly that.
The outage that is not yours. Half the street dark is usually the utility. A caller who is told so politely still remembers who picked up.
The project lead. Panel size, distance from the panel to where the charger goes, age of the house. Without those, the estimate visit is a guess. With them, you show up with a number in mind.
The inspection date. Jobs stall waiting on permits and inspections. When the date lives in someone's head, a rough-in sits open longer than it should and the next job slides.
What fits

What we would build

Halo, with a danger rule and an urgent rule Active danger: hang up and call 911 or the utility. Urgent by your definition: ring your phone. Everything else: questions answered from your list and a visit booked. A website with a photo upload Ask for a photo of the panel and the spot for the charger before the visit. Halo can tell callers where to find the upload page. Permit and inspection tracker Built for fence contractors to watch permits and 811 tickets per job. The same tracker fits electrical permits and inspection dates, with a warning before something lapses. Quote follow-up Two short notes after a panel or generator quote, stopping when the customer replies. A starting-price calculator If you price standard jobs, like a charger install within a set distance of the panel, the same way every time, the rule can go on your site.

Hear it first. Ring (248) 936-6493 and Halo answers. That line is set up for a print shop, so ask it about business cards, and listen for how it takes the details. Yours would answer in your business's name, with your questions.

A first build

What the first week looks like

01
Day 1, twenty minutes

We write the rules

What counts as danger, what counts as urgent, the number to ring, the questions for a project lead, and the prices you are happy to state.

02
Same day

We build it and you try to break it

Ring it as a burning smell, as an outage and as an EV charger enquiry.

03
When you are happy

Forward your line

On no-answer, after hours, or all day. Your number stays yours.

04
Later, if it pays

Add the permit tracker

Only if jobs are actually stalling on permit and inspection dates. We will ask before suggesting it.

Plainly

Cost and limits

What it costs. Halo is $245 a month with unlimited minutes, plus $499 once to build. A website is $2,500 once, then $75 a month. Tools start at $50 a month plus $150 to $250 to set up. Everything is month to month, with no contract. Full detail on the pricing page.

Questions people ask

What does it do if someone smells burning?

It tells them to get to safety and call 911 before anything else. That is built in. Your own wording, such as calling the utility about a downed line, can be added.

Can it quote an EV charger or panel upgrade?

Only the prices you approve, such as a visit fee or a published starting price. Otherwise it takes the details and books the visit, and a person prices the job.

Can customers send photos?

Not over the phone. Halo can tell callers where the upload page on your website is, so the photos are there before you arrive.

Does it handle commercial calls?

Yes, with their own questions if you want them asked differently, such as the business name and the best time to be on site.

Does it book into my calendar?

Yes, into Google, Outlook or Apple, only into times that are genuinely free.

Other industries

Nearby trades

Plumbers After-hours emergencies routed by your rule, not a voicemail box. HVAC contractors No-heat and no-cool calls sorted first, tune-ups booked. Roofers Storm-day calls taken with the claim details, reps paid on time. All industries Every trade we have written a page for.

On a job when the phone rings? So is everyone. Let it answer.

Call Jack, a person, on (248) 387-9610, or send a note. You will hear what the setup takes and what it costs.

Get in touch Call Jack