Industries · Property managers

Software for property managers, for the 2am call and the Monday spreadsheet

Tenants call at night about leaks and lockouts, prospects call about showings, and every week someone logs into a portal to copy numbers into a spreadsheet. Halo sorts the calls by your rule. A dashboard, like the one we built for a landlord's 46 water accounts, can do the copying.

Ask about yours Hear Halo answer
Maintenance callexample
UnitTaken and read back
IssueWater under the sink
Your ruleNot urgent: logged
Tenant toldOffice calls tomorrow
The problem

Two jobs nobody wants

Managing rentals means being reachable for emergencies at all hours, while most night-time calls are not emergencies. A dripping tap and a burst pipe arrive on the same phone, and someone has to tell them apart before deciding whether to send a plumber at midnight.

The other job is the weekly grind: logging into a utility or payment portal, one account at a time, and copying balances into a spreadsheet. We built a dashboard for one Pontiac-area property manager that does exactly that; the case study explains it.

Where it costs you

The moments that lose the work

The night call. No heat, water coming through a ceiling, a lockout. Your rule decides which ring the on-call phone and which wait for the office.
The routine request at 2am. Logged with the unit and the details, so it is on the list in the morning instead of in a voicemail box.
The showing request. A prospect who calls about a listing and does not get an answer calls the next listing.
The portal you check by hand. One account at a time, every week. At 46 accounts, nobody did it weekly, and balances built up unnoticed.
What fits

What we would build

Halo as the maintenance line Takes the unit, the issue and the tenant's number, rings your on-call phone for what your rule calls urgent, and logs the rest. Showing requests booked into open slots. A dashboard like the water-bill one Every Monday it reads 46 county water accounts, splits each balance between owner and tenant by move-in date, and lists anyone over $250 first. Read-only. A different portal, the same idea If you log in somewhere to copy numbers into a spreadsheet, that can usually become a page that updates itself. A website for your listings Available units, your application steps and a showing booking button.
A first build

What the first week looks like

01
Day 1, twenty minutes

Your urgent rule

What counts as an emergency, who is on call, what tenants are told, and what Halo must never promise.

02
Same day

Built and tested

Ring it as a tenant with a leak and as one with a lockout, and check each gets the right answer.

03
When you are happy

Forward your line

Your number stays yours; calls forward on no-answer or after hours.

04
If a portal eats your Monday

Scope the dashboard

Tell us which portal and what you copy out. We say whether it can be read automatically before quoting.

Plainly

Cost and limits

What it costs. Halo is $245 a month with unlimited minutes, plus $499 once to build. A website is $2,500 once, then $75 a month. Tools start at $50 a month plus $150 to $250 to set up. Everything is month to month, with no contract. Full detail on the pricing page.
What the case study shows. One real project, described with the owner's permission and without his name. It is not a promise about yours.

Questions people ask

Can Halo take maintenance requests?

Yes. It takes the unit, the issue and a callback number, and either rings your on-call phone or logs the request, by your rule.

Can it tell tenants their balance?

No. It does not have access to your accounts. The water dashboard, for example, is seen only by the owner; tenants never log in.

Does it screen applicants?

No. It answers questions from your listing details and written criteria, in your words, and books showings. Decisions about applicants stay with you.

Can the dashboard pay bills or change anything?

The water dashboard can only read. Anything that would pay, enroll or change a setting is blocked. We would build any other one the same way unless you asked otherwise.

Is the water dashboard client named?

No. He asked us to keep his name and company off the site, so the case study has no logo and no screenshot of his data.

Other industries

Nearby trades

Plumbers After-hours emergencies routed by your rule, not a voicemail box. HVAC contractors No-heat and no-cool calls sorted first, tune-ups booked. Law firms Intake calls answered before the caller tries the next firm. All industries Every trade we have written a page for.

Copying numbers out of a portal every week? Tell us which one.

Call Jack, a person, on (248) 387-9610, or send a note. You will hear whether it can be automated and what it costs.

Get in touch Call Jack