Bill tenants back for the water they use
You pay the water bill. We read every account each week, work out what each tenant owes and what the previous tenant left behind, email the reminders, and keep the proof.
The water bill is yours. The money back is supposed to be theirs.
It usually goes like this: the utility bills you, the tenant is supposed to pay you back, and nobody is sure who has. A tenant moves out owing, a new one moves in, and the balance on the account no longer says whose it is.
Reminders go out by hand when someone remembers. A leak shows up as a surprise bill. And if you ever have to enforce a lease, you need to show what you sent and when.
Every Monday, step by step
Read every water account
Balances, due dates, past-due amounts, bills, payments and the utility’s own ledger. One login a week, so the utility’s site never sees a daily bot.
Split tenant and owner
A tenant’s balance starts at $0 on their move-in date. Anything before that is yours. When the history is not enough to split safely, it says so instead of guessing.
Flag the problems
Tenants over the limit in your lease, accounts past due, and usage that jumps 25 percent over the last bill, which is how a leak shows up early.
Remind, with proof
A reminder, a firmer red-flag email, and a paid-up thank-you. The 30-day notice goes out only when you press the button for one tenant. Every email is logged with its exact wording and whether it was delivered.
One private page for every property
An overview with red flags and the next due date. A properties list you can search and sort, with each property’s bills, split, last payment and usage. A tenants page that shows who is missing a move-in date or an email. An emails page with the proof record, and a CSV download of all of it.
No texting. Tenants are notified by email only. Nothing is sent until you have read the four emails and approved them.
Landlords with about 10 to 300 units
$800 setup, then $125 a month
One flat price. Setup covers loading your units and tenants, checking the first read with you and approving the emails. Month to month, no per-email fees. A utility we do not read yet is quoted separately before we start.
Questions people ask
Do you text tenants?
No. Tenants get email only. Each email is logged with the time, the exact wording and whether it was delivered.
Which water utilities does it work with?
It reads the online account of your water utility once a week. Today we read one county portal. A new utility needs its reader built and tested first, which we scope and price before anything starts. If your utility has no online account, we will tell you on the first call.
What if the previous tenant left a balance?
A tenant's balance starts at $0 on their move-in date. Anything owed before that is counted as the owner's, worked out from the utility's own ledger. When the history is not enough to split it safely, the property shows as not split and no email goes out.
Does it send emails on its own?
Only after you have read the four emails and said they are good to go. Until then it makes previews that are clearly marked as not sent. The 30-day notice email is never automatic: you press a button for one tenant.
Does it give legal advice?
No. Whether you can bill water back, and what your lease allows when a balance goes unpaid, depends on your lease and local rules. We send the wording you approve.
What does it cost?
$800 once to set up, then $125 a month. Month to month, no per-email fees. A utility we do not read yet is scoped and quoted before anything starts.
Want this for your units? Tell us which utility you pay.
Send a note or call Jack, a person, on (248) 387-9610. You will hear whether we can read your utility and what the setup costs.